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Business Meeting

Leadership 101

The ultimate guide to high performance & personal leadership

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Self-leadership should be the foundation of any Leadership Development, the start of building highly effective employees and talents - capable of being the future leaders of the organization. 

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This involves:

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  • Intention precedes any purposeful action (behavior)- rather than a reaction. Actions have effects which the self-leader evaluates via feedback.

  • Influence is the the result of purposeful action. We must positively influence ourselves and the world around us if we are to make a change.

  • Impact is how intention and influence is measured in the world

 

This program will equip participants with the foundation competencies to become a high performance individual and a self-leader. 

 

COURSE OBJECTIVES

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  • Assume full accountability for own life and results around you.

  • To acquire the ability to make decisions as a leader

  • To be a critical thinker in analysing situations and  presenting arguments

  • To be able to solve (or lead discussions) to solve “complex” problems

  • To improve business communication skills

  • To learn how to think critically using the 4 critical thinking questions
    To use the SAR, STAR, SAFE or MoSCoW to structure communication

  • To use the PLAN-DRAFT-EDIT framework to write  effectively

 

PART 1. THE CRITICAL ANALYST & PROBLEM SOLVER

 

INTRODUCTION TO LEADERSHP 101

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  • 16 Cylinders of High Performance

  • What is Leadership 101 – 5 Masteries

 

THE NATURE AND IMPORTANCE OF SELF-AWARENESS IN PROBLEM SOLVING

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  • Awareness, Perception and Solutions

  • Holistic view of Awareness & Proactive Problem Solving

 

DECISION MAKING

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  • The definition of decision making

  • 4 Kinds of decisions and why we don’t make decisions

  • The Law of 2 – a decision making framework

  • 3 Decision making scenarios

 

CRITICAL THINKING

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  • What is Logical Thinking

  • 6 Levels of Critical Thinking

  • What is Critical Thinking

  • Identifying the Core (and Conclusion)

  • Identifying 8 Types of Evidences

  • Identifying Value Assumptions

  • Identifying Alternative Solutions

 

Course Objectives: 

                               

  • Assume full accountability for own life and results around   you.

  • To acquire the ability to make decisions as a leader

  • To be a critical thinker in analysing situations and   presenting arguments

  • To be able to solve (or lead discussions) to solve “complex”  problems

  • To improve business communication skills

  • To use the SGA, SMART, 4-Critical thinking, STAR, SAFE or MoSCoW to structure communication

  • To use the PLAN-DRAFT-EDIT framework to write           effectively

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COMPLEX PROBLEM SOLVING

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  • The characteristics of high performing teams

  • 7-step process to solving complex problems

  • Identify the issues

  • Understand everyone's interests

  • List the possible solutions (options) + Lateral thinking

  • Evaluate the options

  • Select an option or options

  • Document the agreements

  • Agree on contingencies, monitoring and evaluation

  • Building your problem solving team – who to invite

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PART 2. COMMUNICATING FOR IMPACT

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EFFECTIVE COMMUNICATION

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  • Feedback on your communication

  • Effective communication: how does it work?

  • Barriers to Effective Communication

  • The Power of Questions

  • Why are there breakdown in communication?

  • Foundation skills - Open and Closed Questions

  • Shifting your mindset about Questions

  • The framework of asking questions – divergence, pivotal, convergence

  • How well do you communicate -evaluation

  • More advanced focus areas and the structure of question asking

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LEARNING TO LISTEN

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  • Asking Questions & Listening isn’t Hearing

  • The Indian Talking Stick – how to solve breakdown in communications

  • 5 Causes of Conflict in the work

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Methodologies

 

  • Active Lecturing, Accelerated Learning techniques

  • Videos

  • Exercises, Activities and Games (related to content)

  • Self-evaluation assessments

  • Systems and processes

  • Observation and Coaching

  • Brainstorming and team discussion

  • Problem solving practices

  • Action planning

 

SPOKEN COMMUNICATION

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  • The 5 communication styles

  • Identifying your communication style

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ASSERTIVE COMMUNICATION

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  • What is Assertiveness

  • What is Self-Confidence

  • SGA Principle - Focusing on the Goal, not the person

  • Using SMART to communicate goals

  • Using 4 Critical Thinking to communicate ideas

  • Using STAR technique to communicate scenarios

  • Using SAFE technique to communicate discussions

  • Using MoSCoW to negotiate priorities

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WRITTEN BUSINESS COMMUNICATION

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  • Pre-requisite - bring 5 emails of your writing

  • The PDE Principle

  • The purpose of business writing

  • Understanding the audience

  • Essentials of business writing –

  • The structure of a good email / business writing

  • Expectations of good business writing

  • On using bullet points and tables in your message

  • Editor and proof reader

  • Final assessment of your writing

 

WRAP UP

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  • Final Test – LEADERSHIP 101

  • Action Planning, Objectives and Key Results

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COURSE DETAILS

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Course Duration 

Three day training program

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Certification   

Nikao Consulting internal certification of course attendance

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Target Group

Executives, Managers, Non-executives

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Methodologies

  • Active Lecturing, Accelerated Learning techniques

  • Videos

  • Exercises, Activities and Games (related to content)

  • Self-evaluation assessments

  • Systems and processes

  • Observation and Coaching

  • Brainstorming and team discussion

  • Problem solving practices

  • Action planning

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