Performance Factors Core Values & Leadership Competencies
COURSE OBJECTIVES
1.Verify if the KPI is driving organizational results and what
competencies are missing
2.Understand the concepts of Performance Factors, Core Values & Leadership Competencies - and KPIs
3.Understand Behavioral Descriptors (Appreciative Inquiry of A performers; Market Research)
4.Creating Behavioral Descriptors
5.How to develop competencies (strengths & weakness; strategic & operational) that drive performance
COURSE OUTLINE
MODULE 1. Are you Winning in Performance KPIs & Scoreboards
•Key concepts about Performance and KPIs
•Audit your organizational results and debrief on effectiveness and areas of improvement
•What competencies are missing
MODULE 2. Understanding Performance Drivers & KPIs
•Behaviors driving performance and results
•Performance Factors
•Leadership Competencies
•Core Values
MODULE 3. Understand Behavioral Descriptors
• Moving from quantitative to qualitative
• The market research technique
• The appreciative inquiry technique
• Mapping out leadership competencies & core values
MODULE 4. How to develop competencies
• Learning and development strategies and concepts
• Developing strengths & weakness competencies
• Developing strategic & operational competencies
• Action planning
MODULE 5. Back-to-work Practice – Improving Competency
MODULE 6. ACTION PLANNING
• Recap key principles
• HomeFUN 1 - Complete performance descriptor dictionary in the following
• HomeFUN 2 - Improve the competency of one area / one
person
COURSE DURATION:
One-day training program. (25 pax)
CERTIFICATION :
Nikao Consulting internal certification of course attendance
TARGET GROUP:
Senior Managers,
Managers
METHODOLOGIES :
Active Lecturing, Accelerated Learning techniques
Videos
Exercises, Activities, and Games (related to content)
Self-evaluation assessments
Systems and processes
Observation and Coaching
Brainstorming and team discussion
Problem-solving practices
Action planning